I never noticed this in the past, but over the last couple of weeks, it happened several times: The person in front of me at the supermarket check-out removes the last item from the belt, accepts the total, inserts the payment card. After a few seconds of modern-age meditation (during which both the cashier and the customer look at their respective displays in a trance-like state), the cashier prompts the customer:
Enter your pin, please.
On several occasions now, I could not help overhearing the customer replying with the number, or speaking the digits as they were typed in: One-Oh-Nine…
I wonder if it also has a serious side. As we all got accustomed to the chip-and-pin process, the whole thing becomes a daily routine (many times per day for many of us). I think that we might subconsciously relax our own security levels because it no longer is an extraordinary thing to do. Is it time for the next best secure cashless payment scheme?
- Chip and pin terminals shown to harvest customer info (phys.org)
- Study: Chip-and-PIN is Broken (cardhub.com)